Hi @malone2 , If you have you tried a different compatible charger, a different compatible charger cable or connecting the speaker to a computer’s USB port and it still indicates that it is not charging, then it is faulty. There may be a 30 day refund - no questions asked provision (depending on - Braven Speaker
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BRAVEN 405 , Let music move you with the BRAVEN 405 Bluetooth speaker. Fusing style and function, it has a sleek design that projects rich bass and
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